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Job Description:

The Warehouse Operations Manager for Natural Essentials and Bulk Apothecary is responsible for the management of the receiving, shipping, warehouse, inventory and associated systems that are shared between Natural Essentials, Inc and Bulk Apothecary at our 160,000 square foot distribution facility located in Aurora, OH. This is a high level organizational role that has direct reports from Manufacturing Warehousing, Ecommerce Warehousing, Private Label Order Picking, Shipping Dock, Receiving Dock, and Inventory. Additionally, the role is required to press forward system based solutions within the organization as it relates to their areas of responsibilities. He / She will manage a team of approximately 15 total individuals with 4 direct reports which are Managers or Supervisors. The Warehouse Operations Manager will be responsible for the selection, performance management, development, safety, and training of their team, and the teams within their teams. This position is a full time salaried role with hours between 7 am - 4:30 pm Monday - Friday. Some overtime may be required as driven by order demand or special projects.

Duties and Responsibilities:

Manage the receiving, storage, tracking, and distribution of purchased materials, components, packaging, and finished goods.
Oversee the receiving and inventory system transactions for directly purchased finished goods intended for resale through ecommerce and other company sales channels.
Coordinate the timely transfer of raw materials, components, packaging, and other supplies to designated manufacturing facilities.
Establish standardized procedures for requesting, picking, verifying, documenting, and transferring materials between warehouse and manufacturing locations.
Maintain accurate system records of all interdepartmental and interfacility inventory transfers.
Coordinate with Manufacturing Management to anticipate material requirements and ensure production schedules are supported by adequate material availability.
Establish material staging and replenishment procedures to minimize production interruptions.
Oversee the picking of orders for our retail clients, maintaining weekly ship dates and using established carriers for on time delivery.
Identify and solve problems regularly.
Constantly press for improvement in operational efficiency and inventory availability.
Willingness to continuously improve departmental or inventory issues by working either horizontally and / or vertically within company’s Organizational Structure to solve problems and improve efficiency or accuracy either inside or outside of chain of command structure.
Maintain and regularly communicates strong dock awareness on Inbound / Outbound Shipments and product movement to drive day-to-day activity within organization.
Manage consistent work cell coverage within all departmental areas, including scheduling employees as required to meet the needs of the business organization.
Manage, plan , and coordinate the regular cycle counting of Inventory availability within company systems on a regular basis.
Develop and maintain strong cross-departmental relationships with Purchasing/Supply Chain, Sales & Account Management, Ecommerce Order Fulfillment, and Manufacturing Operations:
- Responsible for the physical tagging and location accuracy of all Warehouse Bin Picking Locations and Full Pallet Locations on company property.
- Regularly coordinate the auditing of physical locations within facility.
Maintains and enforces a safe working environment.
Acts as primary contact in regards to tow motor or motorized vehicle regular maintenance and new training.
Perform additional duties or tasks as required.

Knowledge, Skills and Abilities Required:

A Bachelor’s Degree or equivalent preferably in Business, Accounting, or related to Distribution or Supply Chain Management.
OR 6-10 years of experience in Warehousing, Receiving, Shipping, Inventory, or Materials Management in a manufacturing or distribution environment, with 3 or more years of supervisory experience.
Computer Proficiency with Microsoft Programs, Google Programs, Inventory Management Software or ERP/MRP/ERPII Systems, E-Mail.
Experience with Retail Chain Distribution.
A strong verbal and written communicator.
Strong Problem Solving ability in tandem with a high level of critical thinking.
Strong software skills within spreadsheets.
Excellent organizational skills.
The ability to find creative solutions.
The ability to work well with others and provide information transparently and effectively.
The ability to lead, manage, develop, train, and discipline employees.

Working Conditions and Physical Effort:

Moderate to light physical activity; standing, moving, and/or walking for more than eight (8) hours per day.
The ability occasionally move or lift objects over 60 pounds.
Work involves light exposure to unusual elements, such as temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
This role routinely uses standard office equipment such as computers, phones and photocopiers.

Reports to: Director of Operations

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